Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and 1MS Games Studio ("1MS Games", "we", "us", "our"). They govern your use of our mobile games and applications distributed through Google Play and the Apple App Store, our web games, and the website at 1ms.games (together, the "Services").

By downloading, installing, opening, or using any of the Services, you accept these Terms. If you do not accept them, do not use the Services. Our Privacy Policy explains what data we collect and forms part of this agreement.

1. Changes to These Terms

We may update these Terms as our games and the platforms we publish on change. When we make a material change, we will update the "Last updated" date above and, where the change significantly affects your rights, give notice in the app or on this website before it takes effect. Continued use of the Services after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Services and uninstall our apps.

2. Eligibility and Age

You must be old enough to form a binding contract where you live. If you are under that age but at least 13 (or the minimum age set by the law of your country), you may use the Services only with the consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your activity, including any purchases.

Our Services are not directed to children under 13. If you are a parent or guardian and believe a child has used our Services or made a purchase without your permission, contact us at hi@1ms.games and see section 7 on refunds.

3. Licence to Use Our Games

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download and use our apps and play our games for your own private, non-commercial entertainment. We reserve all rights not expressly granted to you.

You are licensed to use the Services; nothing is sold to you. This includes any in-app content — see section 6.

4. Distribution Through Google Play and the App Store

Our mobile apps are distributed by Google and Apple, not by us. Your download and any purchase you make inside an app are also subject to the terms of the store you use, and the store — not 1MS Games — is your counterparty for the transaction.

Google Play. Use of our Android apps is additionally subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for our apps.

5. Additional Terms for Apple App Store Apps

This section applies to any of our apps you obtain from the Apple App Store, and applies in addition to the rest of these Terms. Apple requires it, and where it conflicts with another section of these Terms, this section prevails for App Store apps.

5.1 Acknowledgement. These Terms are concluded between you and 1MS Games only, and not with Apple. 1MS Games, not Apple, is solely responsible for the app and its content.

5.2 Scope of licence. The licence granted to you in section 3 is non-transferable and permits you to use the app on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

5.3 Maintenance and support. 1MS Games is solely responsible for providing any maintenance and support services for the app. Apple has no obligation whatsoever to furnish any maintenance and support services for the app.

5.4 Warranty. 1MS Games is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to any warranty are 1MS Games' sole responsibility.

5.5 Product claims. 1MS Games, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession and use of it, including: product liability claims; any claim that the app fails to conform to an applicable legal or regulatory requirement; and claims arising under consumer protection, privacy or similar legislation.

5.6 Intellectual property claims. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, 1MS Games, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.

5.7 Legal compliance. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

5.8 Developer name and address. Questions, complaints and claims about the app should be sent to 1MS Games Studio, Vietnam, at hi@1ms.games.

5.9 Third-party terms. You must comply with any applicable third-party terms of agreement when using the app.

5.10 Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple has the right — and is deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary.

6. In-App Purchases and Virtual Items

Some of our games offer optional in-app purchases ("IAP") — for example coins, hints, boosters, level packs, or the removal of ads. Purchases are never required to play, and you decide whether to make one.

6.1 Who takes your payment. All in-app purchases are processed by the store you downloaded the app from, using Google Play Billing or Apple's In-App Purchase system. We do not process your payment and never receive or store your card number or bank details. Your purchase is a transaction with the store, governed by the store's terms in addition to these Terms.

6.2 What you receive. In-app content — virtual currency, consumable items, unlocks and similar ("Virtual Items") — is licensed to you, not sold. You receive a limited, personal, non-transferable, revocable right to use it inside the game it was bought in. Virtual Items have no monetary value, are not your property, are not a bank deposit or stored-value instrument, and cannot be redeemed for cash or transferred outside the game.

6.3 No trading. You may not sell, gift, trade, or transfer Virtual Items or accounts to anyone, and you may not buy them from anyone other than through the official in-app store. Items obtained from unauthorised sources may be removed without refund.

6.4 Prices, taxes and currency. Prices are shown in your local currency by the store and include any tax the store is required to collect. We may change prices and the content of offers at any time; a change never affects a purchase you have already completed. Stores may convert currency and apply their own fees.

6.5 Delivery. Virtual Items are delivered to your device as soon as the store confirms the purchase. If a purchase is charged but not delivered, contact us at hi@1ms.games with the store receipt or order ID and we will restore the item or help you obtain a refund.

6.6 Restoring purchases. Non-consumable purchases, such as removing ads, can be restored on a new device by signing in with the same store account and using the restore option in the app. Consumable items already spent cannot be restored. Because our games save progress on your device rather than on our servers, your progress is not restored by this process — see section 10.

6.7 Subscriptions. Where a game offers a subscription, it renews automatically for the stated period until you cancel, and it is billed by the store. You can cancel at any time in your Google Play or Apple ID subscription settings; cancellation takes effect at the end of the current billing period, and access continues until then. Deleting the app does not cancel a subscription.

6.8 Unauthorised purchases. You are responsible for purchases made from your device or store account, including by a child or another person with access to it. Both stores provide parental controls, purchase approval and password protection — we strongly recommend enabling them.

7. Refunds

7.1 Refunds follow the store's rules. Because Google and Apple take the payment, they also handle refunds. Refunds for our apps and in-app purchases are granted according to the refund policy, time limits and procedures of the store you bought from, and any statutory rights you have under the law of your country. We do not have the technical ability to refund a store transaction ourselves.

7.2 How to request one. On Android, request a refund through Google Play's refund process. On iOS, request one through reportaproblem.apple.com. Have your order ID or receipt ready.

7.3 Where we can help. If a store declines your request, or if the problem is something we caused — an item you paid for was not delivered, a purchase was charged twice, or a bug destroyed content you bought — write to us at hi@1ms.games within a reasonable time, with the store receipt or order ID and a description of what happened. We review every such request, and where it is justified we will either restore the content in-game or support your refund request with the store. We aim to reply within 5 business days.

7.4 Statutory withdrawal rights. If you are a consumer in the EEA or the UK, you normally have 14 days to withdraw from a purchase of digital content. By buying a Virtual Item and receiving it immediately, you ask for performance to begin at once and acknowledge that you lose that withdrawal right once delivery is complete. This does not affect your rights when the content is faulty or not as described.

7.5 Consumed items. Except where the law or the store's policy provides otherwise, Virtual Items that have already been spent or used in the game are not refundable, and Virtual Items remaining in a game are not refunded if you stop playing, delete the app, or if your access is terminated for a breach of these Terms.

7.6 Chargebacks. If you reverse a charge through your bank instead of using the store's refund process, we may remove the content the payment covered and suspend access to the affected game until the matter is resolved. Please use the store's process first, or talk to us.

7.7 Your local consumer law. Nothing in this section limits rights you have under mandatory consumer protection law, including the consumer protection law of Vietnam, that cannot be excluded by agreement.

8. Advertising in Our Games

8.1 Ads are how free games are funded. Our games are free to download and are supported by advertising served by third-party ad networks, primarily Google AdMob. You may see banner ads, full-screen ads between rounds, and optional rewarded ads.

8.2 Rewarded ads are optional. A rewarded ad is only shown when you choose to watch one in exchange for an in-game reward. The reward is granted when the ad network confirms you watched it to the end. Ad availability depends on the ad network and your connection, so we cannot guarantee that a rewarded ad is available at any given moment, and an unavailable ad is not a failure of the game.

8.3 Removing ads. Where a game offers a "remove ads" purchase, it removes the banner and full-screen ads we serve in that game, on the store account that made the purchase. It does not remove optional rewarded ads, which you can continue to watch by choice, and it does not carry across to our other games unless the offer says so.

8.4 We do not control ad content. Ads are selected and delivered by third-party networks. Their content is not reviewed, endorsed or guaranteed by us, and any dealing you have with an advertiser is between you and that advertiser. If you see an ad in one of our games that is inappropriate, deceptive or broken, please report it to us with a screenshot and we will pass it to the network.

8.5 Ad personalisation and your choices. Our mobile apps collect your device's advertising identifier to personalise and measure ads and for analytics. You can reset that identifier or opt out of personalised ads in your device settings, and on iOS you control it through the App Tracking Transparency prompt. Opting out means ads become non-personalised; it does not remove ads and does not reduce any game feature. Section 4 of our Privacy Policy explains this in full.

8.6 Interfering with ads. You may not block, spoof, automate, or falsify ad impressions or rewarded-ad completions, or use tools that generate invalid traffic. Doing so is a breach of these Terms and of the ad networks' policies, and we may remove rewards obtained that way.

9. Acceptable Use

You agree not to: use cheats, bots, automation, memory editors, modified clients or exploits; reverse engineer, decompile or modify our apps, except to the extent that applicable law expressly permits it despite this restriction; copy, distribute, sell, rent, or publicly perform our games or their assets; circumvent payment, unlock content you have not paid for, or tamper with purchase receipts; interfere with, overload or disrupt the Services or the servers and networks behind them; upload viruses or harmful code; harass or abuse other players or our staff; use the Services for anything unlawful; or misuse our name, logo or trademarks.

Recording and streaming ordinary gameplay for non-commercial purposes, and monetising it on platforms such as YouTube or Twitch, is permitted and welcome, as long as you do not present the game as your own and do not distribute our assets separately from that content.

10. Game Progress and Data on Your Device

Our games store progress and settings on your device, not on our servers, and we do not operate player accounts or cloud saves unless a game explicitly says otherwise. This means your progress is lost if you uninstall the app, reset or lose your device, or clear the app's data. We cannot recover progress that was only stored on your device. We recommend keeping your device backups enabled.

11. Updates, Changes and Ending a Game

We improve and update our games regularly, and we may add, change, or remove features, levels, items and offers, including for balance or legal reasons. We may also stop distributing or supporting a game. If we permanently discontinue a game that sells in-app purchases, we will give reasonable advance notice in the app or on this website where we can, and we will handle recently purchased, undelivered content fairly and in line with the applicable store's rules and your consumer rights. Virtual Items are licensed for use inside a live game and do not survive its discontinuation.

Your device or operating system may also stop being supported by us or by the store, which can prevent a game from being installed or updated.

12. Intellectual Property

All content in the Services — including code, artwork, characters, level design, audio, text, the 1MS Games name and logo, and each game's name and logo — is owned by 1MS Games Studio or its licensors and is protected by copyright, trademark and other laws. No rights are granted to you except the licence in section 3.

13. Feedback

If you send us ideas, suggestions, bug reports or other feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it to operate and improve our products, without obligation, attribution or payment to you. Please do not send us confidential information or ideas you want to keep or be paid for.

14. Third-Party Services

Our Services rely on third parties — the app stores, ad and analytics providers, and hosting providers. Their services are governed by their own terms and privacy policies, and we are not responsible for their content, availability or practices.

15. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, that any specific ad or reward will be available, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

16. Limitation of Liability

To the maximum extent permitted by law, 1MS Games Studio and its directors, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, game progress or Virtual Items, arising out of or relating to your use of the Services, whether based on contract, tort or any other legal theory, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Services is limited to the greater of the amount you actually paid us or the relevant store for in-app purchases in the twelve months before the event giving rise to the claim, or fifty United States dollars (USD 50).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited, including your mandatory rights as a consumer.

17. Indemnity

You agree to indemnify and hold 1MS Games Studio harmless from any claim, demand, loss or expense, including reasonable legal fees, arising from your breach of these Terms, your misuse of the Services, or your violation of any law or of the rights of a third party. This does not apply to the extent the claim arises from our own act or omission, and it does not apply where you are a consumer using the Services for personal purposes and applicable law does not permit it.

18. Suspension and Termination

You may stop using the Services at any time by uninstalling our apps. We may suspend or terminate your access to a game or feature if you breach these Terms, if we are required to by law or by a store or ad network, or if we discontinue the game. Where the breach is not serious, we will give you notice and a chance to put it right, where it is reasonable to do so. On termination for breach, Virtual Items in the affected game are forfeited without compensation, except where refusing a refund would conflict with mandatory consumer law. Sections 12 to 20 survive termination.

19. Governing Law and Disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law rules. If you are a consumer resident in another country, this choice of law does not deprive you of the protection of the mandatory consumer law of the country where you live, and you may bring proceedings in the courts of that country where the law gives you that right.

Before starting formal proceedings, please contact us at hi@1ms.games and describe the problem — most issues, particularly purchase and refund issues, are resolved quickly this way. Disputes that cannot be resolved informally are subject to the competent courts of Vietnam, subject to the consumer protection in the paragraph above.

20. General

These Terms, together with our Privacy Policy and any additional terms shown for a specific game or offer, are the entire agreement between you and us about the Services. If a provision is found unenforceable, the rest remains in force and the unenforceable part is applied as closely as possible to its original intent. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger or sale of our business, without reducing your rights. Neither party is liable for failure to perform caused by events beyond its reasonable control. These Terms are written in English; a translation is provided for convenience only and the English version prevails.

21. Contact

1MS Games Studio, Vietnam. Questions about these Terms, purchases or refunds: hi@1ms.games.

This document is provided for general information and is not legal advice. Please have it reviewed by qualified counsel before production use.